Library Access Services Specialist

University of Richmond

Richmond, Virginia, US
Base: $18.34 to $24.30 ph; bonus/equity: not speci...
Full-time; variable schedule including evenings and weekends
Supervise up to 30 student employees
Troubleshoot computer hardware and software
Handle materials weighing up to 25 pounds
The University of Richmond seeks a Library Access Services Specialist to enhance user support and manage library operations. This role involves supervising student staff, providing technical assistance, and ensuring a secure and welcoming library environment

Job Summary

  • The Access Services Specialist plays a pivotal role in delivering exceptional user support while ensuring the safety and security of library users, materials, and facilities.
  • This position involves supervising up to 30 student employees, providing training on desk operations, technology troubleshooting, and customer service expectations.
  • The role requires managing fulfillment services, resolving issues related to overdue items, and conducting daily building checks to maintain a positive library environment.

Matching Summary

Match Score: 75

The University of Richmond seeks a Library Access Services Specialist to enhance user support and manage library operations. This role involves supervising student staff, providing technical assistance, and ensuring a secure and welcoming library environment.

Salary

Base: $18.34 to $24.30 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Supervise up to 30 student employees
  • Troubleshoot computer hardware and software
  • Handle materials weighing up to 25 pounds
  • Manage cash receipts and financial transactions
  • Work varied hours between 6:30 am and 1:00 am

Nice-to-have

  • Familiarity with HTML, XML, and Oracle
  • Project management or process improvement experience
  • Creative approach to diversity and inclusion
  • Experience with instructional programming
  • Strong analytical skills and attention to detail

Key Requirements

  • Bachelor's degree preferred or Associate degree with 2-3 years experience
  • Two to three years of related library or customer service experience
  • Prior supervisory or team leadership experience desired

Work Rights

Not specified

Tailored Resume

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