Customer Banking Specialist Relief - Success (25 Hr/wk)

Comcov

Part-time (25 hours/week, monday - friday, 9:30 am – 2:30 pm)
Deliver outstanding outcomes for every customer
Meaningful conversations with customers
Help customers use in-branch technology
Comcov is seeking a part-time Customer Banking Specialist Relief for their Success branch, requiring 25 hours of availability per week. The role focuses on delivering excellent customer service, assisting clients with banking needs, and facilitating financial health checks

Job Summary

  • Together we deliver a seamless banking experience for the future to our 10 million+ personal and small business customers.
  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.

Matching Summary

Match Score: 75

Comcov is seeking a part-time Customer Banking Specialist Relief for their Success branch, requiring 25 hours of availability per week. The role focuses on delivering excellent customer service, assisting clients with banking needs, and facilitating financial health checks.

Skills & Requirements

Must-have

  • deliver outstanding outcomes for every customer
  • meaningful conversations with customers
  • help customers use in-branch technology
  • respond to transactional needs
  • complete Financial Health Checks
  • adhere to Bank's processes and procedures

Nice-to-have

  • passion for service excellence
  • comfortable working independently
  • seeing the big picture for customers
  • genuine passion for the customer
  • participate in community events

Key Requirements

  • 25 hours per week roster availability
  • Ability to ask the right questions and find the right solutions
  • Act with integrity and place the customer at the centre

Work Rights

Not specified

Tailored Resume

Cover Letter