Guest Relation Executive

JLL

Bengaluru, KA, India
On-site
Exceptional guest experiences
Address guest needs and resolve issues
Maintain positive guest relationships
JLL is seeking a motivated Guest Relations Executive to provide exceptional customer service and enhance guest experiences at their Bengaluru location. The ideal candidate should have a background in hospitality, excellent communication skills, and a passion for customer satisfaction

Job Summary

  • JLL empowers you to shape a brighter way by combining world-class services, advisory, and technology for clients.
  • The Guest Relations Executive will be responsible for ensuring exceptional guest experiences by addressing their needs, resolving issues, and maintaining positive relationships.
  • We offer a competitive salary, benefits package, and opportunities for professional growth within our organization.

Matching Summary

Match Score: 85

JLL is seeking a motivated Guest Relations Executive to provide exceptional customer service and enhance guest experiences at their Bengaluru location. The ideal candidate should have a background in hospitality, excellent communication skills, and a passion for customer satisfaction.

Skills & Requirements

Must-have

  • Exceptional guest experiences
  • Address guest needs and resolve issues
  • Maintain positive guest relationships
  • Handle guest inquiries and requests
  • Manage guest check-in and check-out
  • Provide information about hotel facilities
  • Maintain accurate guest records

Nice-to-have

  • Outstanding customer service orientation
  • Empathy and patience
  • Ability to multitask and prioritize
  • Strong organizational skills
  • Cultural sensitivity and adaptability
  • Team player
  • Discretion in handling confidential information

Key Requirements

  • 2+ years of experience in guest relations
  • Bachelor's degree in Hospitality Management preferred
  • Fluency in English
  • Proficiency in hotel management software
  • Ability to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter