Collections Representative (on-site)

Concentrix

Lake Mary, FL, USA
Base: $18.50 - $23.13ph; bonus/equity: incentives ...
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1 year experience in collections
1 year experience in customer service
Ability to negotiate payment arrangements
** Concentrix is seeking a Collections Representative for its Lake Mary, FL location, emphasizing a consultative approach to collections and outstanding customer service. The role is on-site, requires experience in collections and customer service, and highlights career growth opportunities within the company. **

Job Summary

  • The Collections Representative will collect payments and offer payment solutions on past due accounts to mitigate losses while adhering to regulatory requirements.
  • Concentrix offers a people-first culture with significant investment in career growth, where approximately 80% of managers are promoted from within.
  • Employees receive a base salary ranging from $18.50 to $23.13 per hour plus incentives, along with comprehensive benefits including medical, dental, vision, and 401(k) plans.

Matching Summary

Match Score: 75

** Concentrix is seeking a Collections Representative for its Lake Mary, FL location, emphasizing a consultative approach to collections and outstanding customer service. The role is on-site, requires experience in collections and customer service, and highlights career growth opportunities within the company. **

Salary

Base: $18.50 - $23.13/hr; Bonus/Equity: Incentives align with individual and company performance; Benefits: Medical, dental, vision, EAP, 401(k), PTO, paid training

Skills & Requirements

Must-have

  • 1 year experience in collections
  • 1 year experience in customer service
  • Ability to negotiate payment arrangements
  • Reside within 40 miles of Lake Mary FL
  • Must be 18 years of age

Nice-to-have

  • College student or graduate preferred
  • Military veterans encouraged to apply
  • Consultative approach to customer interactions
  • Compassionate communication style

Key Requirements

  • High School Diploma or GED required
  • 1 year general business experience required
  • Valid U.S. address for residence
  • Legally authorized to work in the United States

Work Rights

Must be legally authorized to work in the United States

Tailored Resume

Cover Letter