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Concentrix is seeking a Collections Representative for its Lake Mary, FL location, emphasizing a consultative approach to collections and outstanding customer service. The role is on-site, requires experience in collections and customer service, and highlights career growth opportunities within the company.
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Job Summary
The Collections Representative will collect payments and offer payment solutions on past due accounts to mitigate losses while adhering to regulatory requirements.
Concentrix offers a people-first culture with significant investment in career growth, where approximately 80% of managers are promoted from within.
Employees receive a base salary ranging from $18.50 to $23.13 per hour plus incentives, along with comprehensive benefits including medical, dental, vision, and 401(k) plans.
Matching Summary
Match Score: 75
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Concentrix is seeking a Collections Representative for its Lake Mary, FL location, emphasizing a consultative approach to collections and outstanding customer service. The role is on-site, requires experience in collections and customer service, and highlights career growth opportunities within the company.
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Salary
Base: $18.50 - $23.13/hr; Bonus/Equity: Incentives align with individual and company performance; Benefits: Medical, dental, vision, EAP, 401(k), PTO, paid training
Skills & Requirements
Must-have
1 year experience in collections
1 year experience in customer service
Ability to negotiate payment arrangements
Reside within 40 miles of Lake Mary FL
Must be 18 years of age
Nice-to-have
College student or graduate preferred
Military veterans encouraged to apply
Consultative approach to customer interactions
Compassionate communication style
Key Requirements
High School Diploma or GED required
1 year general business experience required
Valid U.S. address for residence
Legally authorized to work in the United States
Work Rights
Must be legally authorized to work in the United States