Data Center Customer Operations V

Equinix Inc.

New York City, NY, US
Base: $67,400 - $101,000 usd annually; bonus/equit...
4-6 years datacenter operations experience
Rack-and-stack installation skills
Layer 1-3 testing and troubleshooting
This role supports complex technical work across installations, cross-connects, troubleshooting, and customer operations within a critical digital infrastructure environment

Job Summary

  • This role supports complex technical work across installations, cross-connects, troubleshooting, and customer operations within a critical digital infrastructure environment.
  • The position requires strong judgment to execute advanced tasks with precision while maintaining operational excellence and ensuring the accuracy of all work performed.
  • Equinix offers competitive benefits including health insurance, retirement contributions, paid time off, and an Employee Assistance Program to support employee well-being.

Matching Summary

This role supports complex technical work across installations, cross-connects, troubleshooting, and customer operations within a critical digital infrastructure environment.

Salary

Base: $67,400 - $101,000 USD annually; Bonus/Equity: Eligible for bonus and potential equity; Benefits: Health, life, disability, retirement, PTO included

Skills & Requirements

Must-have

  • 4-6 years datacenter operations experience
  • Rack-and-stack installation skills
  • Layer 1-3 testing and troubleshooting
  • Cross-connect installation and termination
  • Standard operating procedure adherence

Nice-to-have

  • Mentoring junior team members
  • Fiber and copper termination experience
  • Inventory management and material handling
  • Capacity constraint identification
  • Customer deployment support

Key Requirements

  • High school diploma or equivalent
  • 4-6 years of relevant technical experience
  • Proficiency with Layer 1-3 testing tools

Work Rights

Not specified

Tailored Resume

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