Troubleshoot and repair electro-mechanical systems
Customer-first mindset
Deliver training and support to end users
As a Field Service Engineer, you will be the front-line ambassador of Malvern Panalytical, restoring confidence and minimizing downtime for customers
Job Summary
As a Field Service Engineer, you will be the front-line ambassador of Malvern Panalytical, restoring confidence and minimizing downtime for customers.
You will travel extensively across the U.S. to install, maintain, troubleshoot, and train end users on our scientific systems.
If you enjoy solving problems, working independently, and making a meaningful impact in scientific and industrial environments, this role is an excellent fit for you.
Matching Summary
As a Field Service Engineer, you will be the front-line ambassador of Malvern Panalytical, restoring confidence and minimizing downtime for customers.
Skills & Requirements
Must-have
Troubleshoot and repair electro-mechanical systems
Customer-first mindset
Deliver training and support to end users
De-escalate challenging situations
Excellent time management and travel planning
Nice-to-have
Communicate with empathy and clarity
Build strong, lasting customer relationships
Making a meaningful impact in scientific environments
Key Requirements
Bachelor's degree in STEM field or equivalent experience
5+ years of experience troubleshooting electro-mechanical systems
Valid driver's license with clean driving record
Valid passport for domestic and international travel