Technical Support Engineer

ASCEND ASIA CORPORATE SERVICES PTE. LTD.

Singapore, Singapore
**
Strong sql proficiency for production patches
Experience with cloudwatch log analysis
Hands-on production incident management
** ASCEND ASIA CORPORATE SERVICES PTE. LTD. is seeking a Technical Support Engineer to provide hands-on technical support, incident management, and production operations coverage in Singapore. The role involves incident response, log analysis, data patching, and code-level troubleshooting, while working collaboratively with team members to ensure smooth operations. **

Job Summary

  • The role provides hands-on technical support and owns first-line incident response including triage, investigation, and resolution.
  • Candidates will perform critical production data patches, write SQL scripts, and assist in overseeing production deployments.
  • The position requires strong debugging skills using CloudWatch and Python to diagnose issues and automate repetitive tasks.

Matching Summary

Match Score: 75

** ASCEND ASIA CORPORATE SERVICES PTE. LTD. is seeking a Technical Support Engineer to provide hands-on technical support, incident management, and production operations coverage in Singapore. The role involves incident response, log analysis, data patching, and code-level troubleshooting, while working collaboratively with team members to ensure smooth operations. **

Skills & Requirements

Must-have

  • Strong SQL proficiency for production patches
  • Experience with CloudWatch log analysis
  • Hands-on production incident management
  • Python scripting for automation tasks
  • Production deployment and rollback experience

Nice-to-have

  • Cloud operations or ITIL certifications
  • Experience in agile or fast-paced teams
  • Ability to work with ambiguity
  • Code comprehension for refactoring initiatives
  • Proactive security vulnerability tracking

Key Requirements

  • Diploma or degree in Computer Science or related field
  • Strong proficiency in writing and executing SQL queries
  • Experience handling production incidents end-to-end

Work Rights

Not specified

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