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ASCEND ASIA CORPORATE SERVICES PTE. LTD. is seeking a Technical Support Engineer to provide hands-on technical support, incident management, and production operations coverage in Singapore. The role involves incident response, log analysis, data patching, and code-level troubleshooting, while working collaboratively with team members to ensure smooth operations.
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Job Summary
The role provides hands-on technical support and owns first-line incident response including triage, investigation, and resolution.
Candidates will perform critical production data patches, write SQL scripts, and assist in overseeing production deployments.
The position requires strong debugging skills using CloudWatch and Python to diagnose issues and automate repetitive tasks.
Matching Summary
Match Score: 75
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ASCEND ASIA CORPORATE SERVICES PTE. LTD. is seeking a Technical Support Engineer to provide hands-on technical support, incident management, and production operations coverage in Singapore. The role involves incident response, log analysis, data patching, and code-level troubleshooting, while working collaboratively with team members to ensure smooth operations.
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Skills & Requirements
Must-have
Strong SQL proficiency for production patches
Experience with CloudWatch log analysis
Hands-on production incident management
Python scripting for automation tasks
Production deployment and rollback experience
Nice-to-have
Cloud operations or ITIL certifications
Experience in agile or fast-paced teams
Ability to work with ambiguity
Code comprehension for refactoring initiatives
Proactive security vulnerability tracking
Key Requirements
Diploma or degree in Computer Science or related field
Strong proficiency in writing and executing SQL queries
Experience handling production incidents end-to-end