Troubleshooter Service / Rabat

KONE GmbH

Rabat, Morocco
Fully remote
Diagnose and resolve complex technical issues
Ensure safe working practices
Analyze recurring faults
This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations

Job Summary

  • This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.
  • You will play a key role in ensuring safety, reducing call-outs, and supporting the development of technical competencies within the team.
  • We offer a competitive total reward package aligned with the Moroccan market, ongoing technical training, and career growth opportunities within a global organization.

Matching Summary

This role is critical in resolving complex technical issues, improving equipment reliability, and enhancing the overall performance of maintenance operations.

Skills & Requirements

Must-have

  • Diagnose and resolve complex technical issues
  • Ensure safe working practices
  • Analyze recurring faults
  • Troubleshoot remote monitoring systems
  • Elevator and escalator maintenance

Nice-to-have

  • Customer-centric service mindset
  • Proactive and customer-focused approach
  • Structured feedback for improvement
  • Collaborative and safety-focused environment

Key Requirements

  • Minimum 5 years of relevant experience
  • Qualification in Electrical or Mechanical Engineering
  • Mandatory experience in the Elevator & Escalator industry
  • Strong troubleshooting and fault-finding skills

Work Rights

Not specified

Tailored Resume

Cover Letter