Solenis is seeking a Customer Service Representative fluent in English to join their hybrid team in Warsaw, Poland. The role involves managing customer orders, responding to inquiries, and collaborating with logistics and operations to enhance customer satisfaction
Job Summary
Receive, enter and manage customer orders from order receipt to shipment of product and any returns.
Track the status of orders in the report and communicate issues and solutions; cooperation with our plants in Europe and external warehouses; cooperation with our logistics provider.
Solenis offers competitive compensation, comprehensive benefits and numerous opportunities for professional growth and development.
Matching Summary
Match Score: 85
Solenis is seeking a Customer Service Representative fluent in English to join their hybrid team in Warsaw, Poland. The role involves managing customer orders, responding to inquiries, and collaborating with logistics and operations to enhance customer satisfaction.
Skills & Requirements
Must-have
Customer order management
Respond to customer inquiries
Track order status
Cooperation with plants and warehouses
Communication with customers
Receive customer claims
Nice-to-have
Work in a multicultural environment
Creativity and engagement
High level of multitasking
Solving complex challenges
Key Requirements
University degree (min. bachelor’s degree)
Professional experience in customer service or administration