Head Of Claims Development & Operations- Aviation Liability (newcastle)
Clyde & Co
Newcastle, United Kingdom
Aviation liability claims management
Claims operations leadership
Process optimisation and innovation
The Head of Claims Development & Operations – Aviation Liability is responsible for the strategic direction, operational performance, and ongoing development of the Aviation Liability claims offering
Job Summary
The Head of Claims Development & Operations – Aviation Liability is responsible for the strategic direction, operational performance, and ongoing development of the Aviation Liability claims offering.
You will lead claims operations across aviation liability matters, driving efficiency, consistency, and innovation in claims handling, while ensuring the highest standards of technical excellence and client service.
Lead, mentor, and develop claims managers and senior claims professionals, fostering a high-performance and inclusive team culture.
Matching Summary
The Head of Claims Development & Operations – Aviation Liability is responsible for the strategic direction, operational performance, and ongoing development of the Aviation Liability claims offering.
Skills & Requirements
Must-have
Aviation Liability claims management
Claims operations leadership
Process optimisation and innovation
Client relationship management
Team leadership and development
Nice-to-have
Strategic planning and execution
Continuous improvement focus
Data-led decision making
High-performance team culture
Key Requirements
Senior-level experience in aviation liability claims
Strong technical knowledge of aviation liability claims
Experience leading large or complex teams
Experience designing and implementing scalable claims processes