Customer Experience Executive

AUREUS (KINEX) PTE. LTD.

Singapore, Singapore
**
2-3 years customer service experience
Available for retail hours and weekends
Strong written and spoken english proficiency
** Aureus (Kinex) Pte. Ltd. is seeking a Customer Experience Executive to deliver exceptional customer service in a fast-paced environment at their leading music school in Singapore. The ideal candidate should have 2-3 years of customer service experience, strong communication skills, and a passion for customer satisfaction. **

Job Summary

  • The role focuses on delivering exceptional customer service to ensure high client satisfaction and minimize student turnover in a fast-paced environment.
  • Candidates will manage inquiries via email, WhatsApp, and phone while adhering to strict internal Service-Level Agreements.
  • The company offers comprehensive perks including medical coverage, 14 days of annual leave, complimentary music lessons, and professional development opportunities.

Matching Summary

Match Score: 75

** Aureus (Kinex) Pte. Ltd. is seeking a Customer Experience Executive to deliver exceptional customer service in a fast-paced environment at their leading music school in Singapore. The ideal candidate should have 2-3 years of customer service experience, strong communication skills, and a passion for customer satisfaction. **

Skills & Requirements

Must-have

  • 2-3 years customer service experience
  • Available for retail hours and weekends
  • Strong written and spoken English proficiency

Nice-to-have

  • Bilingual or trilingual language skills
  • Passion for customer service
  • Positive and extroverted personality

Key Requirements

  • At least 2-3 years' experience in customer service
  • Availability to work retail hours and weekends
  • Strong proficiency in written and spoken English

Work Rights

Not specified

Tailored Resume

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