Admissions Coordinator

Mercy Health

East Melbourne, Victoria, Australia
Not specified (assumed to be full time onsite).
Aged care admissions experience
Crm system proficiency
Referrer relationship management
Mercy Health is seeking an Admissions Coordinator for their facility in East Melbourne, responsible for managing the admissions process in aged care. The ideal candidate should be compassionate, resilient, and committed to delivering exceptional patient-centered care while fostering relationships with referrers and prospective residents

Job Summary

  • This hands-on role involves guiding customers through the entire admissions process while championing aged care admissions and regulatory requirements.
  • The team values security, stability, and the opportunity to build on over a century of providing care with deep impact.
  • Candidates must be committed to delivering exceptional patient-centred care and managing the complete admissions journey from enquiry to agreement.

Matching Summary

Match Score: 85

Mercy Health is seeking an Admissions Coordinator for their facility in East Melbourne, responsible for managing the admissions process in aged care. The ideal candidate should be compassionate, resilient, and committed to delivering exceptional patient-centered care while fostering relationships with referrers and prospective residents.

Skills & Requirements

Must-have

  • Aged care admissions experience
  • CRM system proficiency
  • Referrer relationship management
  • Regulatory compliance knowledge
  • Customer service excellence

Nice-to-have

  • Resilient and compassionate attitude
  • Sales target achievement skills
  • Team collaboration abilities
  • Passion for making a difference

Key Requirements

  • NDIS clearance or in process of obtaining
  • Evidence of relevant qualifications
  • Compliance with internal systems (CRM, eCase, MAC)

Work Rights

Not specified

Tailored Resume

Cover Letter