Zeppelin Baumaschinen GmbH is seeking a Servicedisponent for their Dresden branch, primarily responsible for managing service operations for their largest customer. The role includes coordinating service technicians, overseeing parts orders, and ensuring customer satisfaction through quality repairs
Job Summary
You are responsible for the processing of the service business of our largest customer.
Your activity also includes the processing of warranty cases including warranty settlement and follow-up.
We offer you a secure job in a stable corporate environment.
Matching Summary
Match Score: 85
Zeppelin Baumaschinen GmbH is seeking a Servicedisponent for their Dresden branch, primarily responsible for managing service operations for their largest customer. The role includes coordinating service technicians, overseeing parts orders, and ensuring customer satisfaction through quality repairs.
Skills & Requirements
Must-have
Service business processing
Field service technician dispatch
Parts ordering and tracking
Warranty claim processing
Customer service for repairs
Nice-to-have
Technical and commercial education
Economic thinking and action
Customer and service orientation
Communication and team skills
IT knowledge for support
Key Requirements
Completed technical or commercial training
Experience in a comparable position or technical customer service
Technical basic knowledge of commercial vehicles or construction machinery