Alabang Arp Talkpush 2026

Concentrix

Muntinlupa City, Philippines
Customer service support
Resolve routine problems
Maintain basic knowledge
Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs)

Job Summary

  • Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs).
  • Clarify customer requirements, probe for understanding, and use decision-support tools to provide resolutions.
  • Greet customers courteously, listen attentively to needs, and maintain basic knowledge of client products and services.

Matching Summary

Ensure service delivered to customers meets contractual Key Performance Indicators (KPIs).

Skills & Requirements

Must-have

  • customer service support
  • resolve routine problems
  • maintain basic knowledge
  • track and document information
  • respond to customer inquiries

Nice-to-have

  • demonstrate empathy
  • build rapport with customer
  • pleasant and professional tone
  • work as a team member

Key Requirements

  • High school diploma
  • 3-6 months relevant experience preferred
  • Strong computer navigation skills
  • Ability to communicate effectively
  • Dependable with strong attention to detail
  • Skilled in multi-tasking
  • Tolerance for repetitive work

Work Rights

Not specified

Tailored Resume

Cover Letter