10+ years deploying large cloud saas erp solutions
8+ years developing c-level executive relationships
2+ years direct experience with cloud-native hr or finance software
This role is responsible for the overall success of strategic customers in the State & Local Government and Higher Education sectors, focusing on renewal and growth
Job Summary
This role is responsible for the overall success of strategic customers in the State & Local Government and Higher Education sectors, focusing on renewal and growth.
The company is a Fortune 500 leader in AI platforms for managing people and money, offering a culture rooted in integrity, empathy, and shared enthusiasm.
Success is measured by customer satisfaction, subscription revenue retention, and subscription revenue growth through collaboration with internal sales and consulting teams.
Matching Summary
This role is responsible for the overall success of strategic customers in the State & Local Government and Higher Education sectors, focusing on renewal and growth.
Salary
Base: $164,500 - $246,700 USD (Chicago); Additional locations: $148,900 - $264,400 USD; Bonus/Equity: Eligible for Workday Bonus Plan or role-specific commission/bonus and annual refresh stock grants
Skills & Requirements
Must-have
10+ years deploying large Cloud SaaS ERP solutions
8+ years developing C-level executive relationships
2+ years direct experience with cloud-native HR or Finance software
Experience with State & Local Government or Higher Education markets
Proven ability to drive subscription revenue retention and growth
Nice-to-have
Active networks within State & Local Government markets
Excellent stakeholder management and communication skills
Ability to lead matrixed teams across multiple organizational levels
Dedication to continuous improvement in customer service
Strong analytical skills for customer insights and trend identification
Key Requirements
10+ years experience in Cloud SaaS ERP deployment
8+ years of C-level relationship management
2+ years hands-on experience with Workday or similar products
Experience with multi-institutional higher education systems or statewide deployments