Base: $71,300.00 - $107,000.00; bonus/equity: may ...
Hybrid
Salesforce and related platforms
High volume, high accuracy data validation
Workflow adherence and problem-solving
This Supervisor position supports the US Inside Sales team by overseeing a group of Documentation Coordinators who manage customer documentation for Direct to Consumer and Retail Pharmacy channels
Job Summary
This Supervisor position supports the US Inside Sales team by overseeing a group of Documentation Coordinators who manage customer documentation for Direct to Consumer and Retail Pharmacy channels.
Achieve and maintain standards in quality (95% and above), accuracy, and productivity metrics.
We offer a comprehensive benefits package, including: Medical, dental, and vision insurance; 401(k) with company match; Paid time off (PTO); And additional employee wellness programs.
Matching Summary
This Supervisor position supports the US Inside Sales team by overseeing a group of Documentation Coordinators who manage customer documentation for Direct to Consumer and Retail Pharmacy channels.
Salary
Base: $71,300.00 - $107,000.00; Bonus/Equity: May be eligible for incentive compensation; Benefits: Comprehensive benefits package including medical, dental, vision, 401(k) with match, PTO, and wellness programs
Skills & Requirements
Must-have
Salesforce and related platforms
High volume, high accuracy data validation
Workflow adherence and problem-solving
Customer experience enhancement
Medical device or healthcare industry experience
Nice-to-have
Knowledge of diabetes
Composure and empathy in managing escalations
Open to constructive feedback
Effective under pressure
Key Requirements
Associate's Degree required
5+ years of relevant work experience
High volume, high accuracy data validation experience preferred
Intermediate proficiency in Microsoft Office Suite