Supervisor, Installation & Service

Comcast

Not specified
Coaching and developing technicians
Customer experience focus
Team leadership and motivation
Comcast is seeking a Supervisor for Installation & Service to lead a team of technicians dedicated to enhancing customer experiences through product installation and service. The role emphasizes coaching, employee development, and fostering a positive team environment, while also managing customer escalations and ensuring organizational excellence

Job Summary

  • Responsible for coaching, inspiring, motivating, guiding, and developing a team of technicians that are focused on providing an amazing customer experience through the installation and service of our products.
  • Acts as a customer advocate and provides helpful solutions to meet the customer’s needs, responding to customer escalations to understand issues and offer helpful solutions in driving customer satisfaction.
  • Comcast brings together the best in media and technology, driving innovation to create the world's best entertainment and online experiences.

Matching Summary

Match Score: 85

Comcast is seeking a Supervisor for Installation & Service to lead a team of technicians dedicated to enhancing customer experiences through product installation and service. The role emphasizes coaching, employee development, and fostering a positive team environment, while also managing customer escalations and ensuring organizational excellence.

Skills & Requirements

Must-have

  • Coaching and developing technicians
  • Customer experience focus
  • Team leadership and motivation
  • Resolving complex customer issues
  • Managing multiple priorities

Nice-to-have

  • Inspiring trust and accountability
  • Fostering inclusion and open communication
  • Driving results and growth
  • Advocating for company products

Key Requirements

  • 2-5 Years relevant work experience
  • Bachelor's Degree preferred
  • Schedule flexibility required

Work Rights

Not specified

Tailored Resume

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