Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry committed to protecting the world’s data
Job Summary
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry committed to protecting the world’s data.
The Technical Writer will translate complex technical information into clear, concise, and user-friendly documentation to support Technical Support teams and customers.
The company offers flexible work hours, family-friendly benefits, and a supportive workplace culture that encourages authenticity and continuous learning.
Matching Summary
Skyhigh Security is a dynamic, fast-paced, cloud company that is a leader in the security industry committed to protecting the world’s data.
Skills & Requirements
Must-have
Technical documentation creation
Knowledge Base and CMS management
Technical support content writing
Operating systems and networking knowledge
Cloud technologies like AWS and Azure
Editing and proofreading skills
Nice-to-have
Familiarity with ticketing systems
Visual communication tools experience
Network and cloud security concepts
Ability to manage multiple projects
Collaborative work with engineers and product managers
Key Requirements
Bachelor's degree in Computer Science or Engineering
3+ years as Technical Writer or Knowledge content creator
Experience supporting Customer or Technical Support teams