Hvac Customer Service Representative

Johnson Controls Inc

Roswell, Georgia, United States of America
Base: $32.69-$40.81 hourly; bonus/equity: not spec...
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Service industry experience with operations
Scheduling and dispatching capabilities
Accounts receivable and collections skills
** Johnson Controls Inc. is seeking an HVAC Customer Service Representative in Roswell, Georgia. The role involves coordinating customer service requests, managing technician schedules, and ensuring customer satisfaction while supporting the company's mission of smart and sustainable building solutions. **

Job Summary

  • The role involves coordinating customer service requests from order to cash while maximizing technical resource productivity.
  • Employees receive a comprehensive benefits package including medical, dental, vision, and 401K available day one.
  • The position requires reconciling invoices, managing accounts receivable disputes, and ensuring technician schedules align with customer needs.

Matching Summary

Match Score: 75

** Johnson Controls Inc. is seeking an HVAC Customer Service Representative in Roswell, Georgia. The role involves coordinating customer service requests, managing technician schedules, and ensuring customer satisfaction while supporting the company's mission of smart and sustainable building solutions. **

Salary

Base: $32.69-$40.81 hourly; Bonus/Equity: Not specified; Benefits: Comprehensive package including 401K, medical, dental, vision, and company vehicle

Skills & Requirements

Must-have

  • Service industry experience with operations
  • Scheduling and dispatching capabilities
  • Accounts receivable and collections skills
  • Microsoft Office proficiency
  • Strong organizational and attention to detail

Nice-to-have

  • College degree preferred
  • Positive attitude and interpersonal skills
  • Ability to influence diverse teams
  • Experience with Service Management software
  • Commitment to safety and sustainability

Key Requirements

  • High school diploma or equivalent required
  • Minimum two years of service industry experience
  • Must demonstrate ability to work independently

Work Rights

Not specified

Tailored Resume

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