Customer Banking Specialist - Strathfield

CommBank

Strathfield, AU
**
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
** CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch to provide exceptional customer service, support financial needs, and promote banking products. The role involves engaging with customers, conducting financial health checks, and problem-solving while adhering to risk management processes. **

Job Summary

  • As the Customer Banking Specialist in our Strathfield Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
  • Support customers with enquiries, maintenance on accounts and process applications for credit products, complete Financial Health Checks to assess customers’ financial needs and identify any changes.
  • Provide options for the customer through education & demonstration of our in-branch technology and digital banking options, problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture.

Matching Summary

Match Score: 75

** CommBank is seeking a part-time Customer Banking Specialist for their Strathfield branch to provide exceptional customer service, support financial needs, and promote banking products. The role involves engaging with customers, conducting financial health checks, and problem-solving while adhering to risk management processes. **

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • In-depth customer conversations
  • Process credit product applications
  • Demonstrate in-branch technology
  • Provide effective solutions
  • Champion risk-adverse culture

Nice-to-have

  • Korean language skills
  • Interest in financial wellbeing
  • Building a career with CommBank

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to articulate financial terms
  • Ability to ask the right questions
  • Ability to work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter