Ai Product Operations Specialist

PwC PricewaterhouseCoopers GmbH

Auckland, New Zealand
Platform operations experience
Enterprise saas platforms and licenses
Stakeholder engagement skills
This role sits within the AI Centre of Excellence (CoE) and exists to enable secure, scalable, and value-driven AI capability across PwC New Zealand

Job Summary

  • This role sits within the AI Centre of Excellence (CoE) and exists to enable secure, scalable, and value-driven AI capability across PwC New Zealand.
  • Your day-to-day could include managing PwC network and vendor relationships, overseeing AI platform operations, coordinating the import and go-live of AI Solutions, ensuring compliance and governance, and monitoring adoption, performance and value.
  • PwC NZ offers growth through a global network, leadership development, AI tools and training, and formal learning pathways, alongside wellbeing support, flexibility, and time off benefits.

Matching Summary

This role sits within the AI Centre of Excellence (CoE) and exists to enable secure, scalable, and value-driven AI capability across PwC New Zealand.

Skills & Requirements

Must-have

  • Platform operations experience
  • Enterprise SaaS platforms and licenses
  • Stakeholder engagement skills
  • Vendor relationship management
  • AI platform operations oversight
  • Compliance and governance monitoring

Nice-to-have

  • Responsible AI evaluations
  • Privacy impact assessments
  • FinOps and license optimization
  • Complex multi-stakeholder environments

Key Requirements

  • 3+ years in platform operations, service management, vendor management or product operations
  • Experience with enterprise SaaS platforms and licences
  • Strong stakeholder engagement skills
  • Experience coordinating security, privacy and responsible controls
  • Familiarity with Azure DevOps or similar
  • Financial management of technology portfolios

Work Rights

Not specified

Tailored Resume

Cover Letter