Customer Service Dispatcher - Grave

Terrible's Fernley

Not specified
Receive and log maintenance requests
Open and close service tickets
Ensure timely follow-up on requests
Terrible's Fernley is seeking a Customer Service Dispatcher to support their Facilities Department by managing maintenance and fuel service requests. The ideal candidate will have strong organizational skills, previous dispatching experience, and a commitment to excellent customer service

Job Summary

  • The Customer Service Representative provides vital support to the Facilities Department by responding to maintenance and fuel service repair requests.
  • The role requires opening, monitoring, and closing service tickets for facilities technicians while ensuring timely and accurate follow-up.
  • Candidates must be willing and able to work flexible hours, including evenings, weekends, and holidays, on a rotational basis.

Matching Summary

Match Score: 75

Terrible's Fernley is seeking a Customer Service Dispatcher to support their Facilities Department by managing maintenance and fuel service requests. The ideal candidate will have strong organizational skills, previous dispatching experience, and a commitment to excellent customer service.

Skills & Requirements

Must-have

  • Receive and log maintenance requests
  • Open and close service tickets
  • Ensure timely follow-up on requests
  • Proficiency in Microsoft Office Suite
  • Work flexible hours including weekends

Nice-to-have

  • Previous dispatching experience preferred
  • Experience with CMMS systems
  • Bilingual English/Spanish skills
  • Strong organizational abilities
  • Ability to manage multiple projects

Key Requirements

  • Previous dispatching experience preferred
  • Bilingual (English/Spanish) preferred
  • Proficiency in Microsoft Office Suite required

Work Rights

Not specified

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