Director Of Student Accounts

University of Arkansas, Fayetteville

Fayetteville, Arkansas, USA
Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Customer service leadership
Financial compliance
Provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team

Job Summary

  • Provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
  • Develop strategies that facilitate operations and improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
  • The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with benefits including university contributions to insurance, tuition waivers, holidays, and retirement programs.

Matching Summary

Provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.

Salary

Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to health, dental, life and disability insurance, tuition waivers, 12 holidays, immediate leave accrual, and retirement programs

Skills & Requirements

Must-have

  • Student Accounts Operations
  • Customer Service Leadership
  • Financial Compliance
  • System Implementation

Nice-to-have

  • Strategic Planning
  • Resource Allocation
  • Human Resources Management
  • Harmonious Working Relationships

Key Requirements

  • Bachelor's degree in accounting, finance, business administration, or related field
  • At least two years of customer service experience
  • At least two years of supervisory experience
  • At least two years of experience in higher education or financial setting

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter