Greet visitors and patients with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the Reception/Administrative area
Job Summary
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the Reception/Administrative area.
Employees must strictly maintain the confidentiality of all resident care information and report any suspected violations of protected health information.
This role requires basic knowledge of Microsoft Suite products, clerical functions, and the ability to lift up to 25 pounds occasionally.
Matching Summary
The primary purpose of this position is to attend to and greet visitors while answering telephone calls within the Reception/Administrative area.
Skills & Requirements
Must-have
Greet visitors and patients with positive demeanor
Answer telephone calls and forward messages
Maintain confidentiality of protected health information
Schedule appointments and manage meeting room bookings
Handle incoming and outgoing mail processing
Nice-to-have
Friendly and positive interpersonal communication style
Ability to work in a low to moderate noise environment
Experience with multiline phone systems
Key Requirements
High school diploma or GED required
Previous administrative or receptionist experience preferred