Patient Access Representative - Flex

Geisinger

Mount Pocono, PA, United States
Accurate demographic verification
Insurance verification and assignment
Patient financial obligation communication
Responsible for front line support, greeting and registering incoming patients, supporting check-out, and scheduling future appointments

Job Summary

  • Responsible for front line support, greeting and registering incoming patients, supporting check-out, and scheduling future appointments.
  • Duties include verifying demographics, interpreting insurance responses, communicating financial obligations, and processing multi-channel messages.
  • Geisinger offers a 401(k) with automatic contributions, a wellness program, family-friendly support, and an Employee Assistance Program.

Matching Summary

Responsible for front line support, greeting and registering incoming patients, supporting check-out, and scheduling future appointments.

Skills & Requirements

Must-have

  • Accurate demographic verification
  • Insurance verification and assignment
  • Patient financial obligation communication
  • HIPAA and privacy compliance
  • Medical record maintenance

Nice-to-have

  • Positive patient interaction
  • Team collaboration
  • Adaptable to changing needs

Key Requirements

  • High School Diploma or Equivalent (GED)
  • Minimum 1 year related work experience

Work Rights

Not specified

Tailored Resume

Cover Letter