Service, Advisor Ii

AIA

4 years working experience
2-3 years insurance or hotline experience
Secondary education graduate
The role involves handling customer enquiries and complaints regarding all activities in the operation process such as Underwriting, Policy Owner Service, and Claims

Job Summary

  • The role involves handling customer enquiries and complaints regarding all activities in the operation process such as Underwriting, Policy Owner Service, and Claims.
  • Candidates must be driven to work with inspiring leaders and seek unmatched career and personal growth opportunities within a company aiming to help a billion people live healthier lives by 2030.
  • Employees are required to obtain specific licenses from the Insurance Authority and Mandatory Provident Fund Schemes Authority if their job involves regulated activities.

Matching Summary

The role involves handling customer enquiries and complaints regarding all activities in the operation process such as Underwriting, Policy Owner Service, and Claims.

Skills & Requirements

Must-have

  • 4 years working experience
  • 2-3 years insurance or hotline experience
  • Secondary education graduate

Nice-to-have

  • Higher academic qualification
  • Basic insurance knowledge
  • MPF knowledge advantage

Key Requirements

  • Obtain IA License (Paper 1,2,3,5)
  • Obtain MPFA License (Paper 4)
  • Minimum 4 years total working experience
  • Minimum 2-3 years relevant industry experience

Work Rights

Not specified

Tailored Resume

Cover Letter