Event And Incident Coordinator

Leidos UK

It event and incident processes
Conduct event monitoring
Maintain incident records
Play a key role in maintaining mission‑critical ICT operations Grow your capability in a high‑impact operations team

Job Summary

  • Play a key role in maintaining mission‑critical ICT operations Grow your capability in a high‑impact operations team.
  • The Event & Incident team are responsible for ensuring that all IT event and incident processes are effective in delivering restoration of normal service operations as soon as possible.
  • We’re a ‘Family Friendly’ certified workplace – we understand the diverse roles our team members need to play within their own unique family setting and actively support them.

Matching Summary

Play a key role in maintaining mission‑critical ICT operations Grow your capability in a high‑impact operations team.

Skills & Requirements

Must-have

  • IT event and incident processes
  • Conduct event monitoring
  • Maintain incident records
  • Monitor multi-service provider job queues
  • Update Standard Operating Procedures

Nice-to-have

  • High-impact operations team
  • Family Friendly certified workplace
  • Continuous improvement of processes
  • Professional team collaboration

Key Requirements

  • ITIL V3 Foundation or higher
  • Rotating 24/7 roster
  • Australian Citizen
  • NV-1 security clearance (uplift to NV-2)

Work Rights

Australian Citizen

Tailored Resume

Cover Letter