Customer Experience Associate

TD Bank

Edmonton, Alberta, Canada
Base: $22.50 - $28.33 cad; bonus/equity: not speci...
Process financial transactions
Understand customer needs
Resolve customer concerns
TD Bank is committed to providing fair and equitable compensation opportunities and fostering growth and skill development for all colleagues

Job Summary

  • TD Bank is committed to providing fair and equitable compensation opportunities and fostering growth and skill development for all colleagues.
  • As a Customer Experience Associate, you will process financial transactions, understand customer needs, and advise on banking solutions to ensure a positive customer experience.
  • TD offers a comprehensive Total Rewards package including base salary, variable compensation, health and well-being benefits, savings and retirement programs, and career development opportunities.

Matching Summary

TD Bank is committed to providing fair and equitable compensation opportunities and fostering growth and skill development for all colleagues.

Salary

Base: $22.50 - $28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Process financial transactions
  • Understand customer needs
  • Resolve customer concerns
  • Promote banking solutions
  • Deliver quality customer experiences

Nice-to-have

  • Charming self
  • Think like a customer
  • Act like an owner
  • Innovate with purpose
  • Execute with speed and impact

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Ability to exercise initiative, be accurate and detail oriented
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter