Romania Lcl (less Than Container Load) Operations Agent (hybrid)

Maersk

Romania
Hybrid
Lcl product operation experience
Cargo status tracking
Customer relationship management
Maersk is seeking a Romania LCL Operations Agent to enhance customer experience for LCL clients and ensure effective shipment coordination. The role requires strong analytical skills and a minimum of three to four years of relevant experience in LCL operations

Job Summary

  • Serve as the first point of contact for customers, deliver an outstanding customer experience to our LCL clients.
  • Track cargo status, ensure smooth execution of end-to-end shipments by coordinating with customers and internal teams, destination offices.
  • Build and maintain strong customer relationships, gaining insights into their business needs, expectations, and goals.

Matching Summary

Match Score: 85

Maersk is seeking a Romania LCL Operations Agent to enhance customer experience for LCL clients and ensure effective shipment coordination. The role requires strong analytical skills and a minimum of three to four years of relevant experience in LCL operations.

Skills & Requirements

Must-have

  • LCL product operation experience
  • Cargo status tracking
  • Customer relationship management
  • End-to-end shipment execution
  • Issue resolution with foreign offices
  • MS Office proficiency

Nice-to-have

  • Forwarder co-loader experience
  • Agency operations experience
  • Action-oriented mindset
  • Proactive risk mitigation

Key Requirements

  • 3-4 years LCL business experience
  • Fluency in English

Work Rights

Not specified

Tailored Resume

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