Customer Service Representative

Leominster Animal Hospital

Leominster, MA, United States
Greeting clients in person and by phone
Scheduling appointments and managing records
Handling financial transactions and billing
As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care

Job Summary

  • As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.
  • We are a close-knit team that values humor, hard work, and heart.
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

Matching Summary

As the first and last point of contact for our clients, our CSRs are vital to our mission of providing compassionate, high-quality veterinary care.

Skills & Requirements

Must-have

  • Greeting clients in person and by phone
  • Scheduling appointments and managing records
  • Handling financial transactions and billing
  • Providing a calming presence
  • Supporting a collaborative culture

Nice-to-have

  • Genuine enjoyment working with people
  • Patient, empathetic, and positive communication
  • Thrives in a busy environment
  • Humor, hard work, and heart

Key Requirements

  • Previous customer service experience is a plus
  • Previous veterinary/medical setting experience is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter