Patient Service Rep - Full Time - River Road Internal Medicine St. George
Intermountain Health
St George, Utah, US
$17.86 - $23.22; not specified; not specified ph
Professional etiquette and communication
Customer service
Resolving patient needs
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction
Job Summary
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction.
Essential functions include providing courteous and professional connections with patients, resolving patient needs, documenting calls in the EMR, scheduling appointments, registering patients, and processing payments.
Intermountain Health offers a generous benefits package covering a wide range of programs to foster a sustainable culture of wellness.
Matching Summary
The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients, focusing on establishing collaborative relationships to deliver the highest level of customer/patient satisfaction.
Salary
$17.86 - $23.22; Not specified; Not specified
Skills & Requirements
Must-have
Professional etiquette and communication
Customer service
Resolving patient needs
Computer literacy
Time management
Cash management
Nice-to-have
Collaboration / Teamwork
Confidentiality
Critical thinking/situational awareness
AI-enhanced recruitment process
Key Requirements
Six months customer service experience
Basic computer skills
Ability to protect patient privacy and confidentiality