Project Manager 3 - Escalations (hybrid - Day Shift)

Comcast

Telecom delivery and network concepts
Circuit provisioning and activation processes
Cross-functional technical coordination
The role serves as the primary customer contact for escalated service delivery issues and owns the complete project lifecycle from approval to closeout

Job Summary

  • The role serves as the primary customer contact for escalated service delivery issues and owns the complete project lifecycle from approval to closeout.
  • Candidates must demonstrate strong planning, tracking, and risk management skills while operating in high-visibility, time-sensitive situations.
  • Comcast offers an array of personalized benefits designed to support employees physically, financially, and emotionally through big milestones and everyday life.

Matching Summary

The role serves as the primary customer contact for escalated service delivery issues and owns the complete project lifecycle from approval to closeout.

Skills & Requirements

Must-have

  • Telecom delivery and network concepts
  • Circuit provisioning and activation processes
  • Cross-functional technical coordination
  • Escalation intake and assessment
  • Risk and timeline management

Nice-to-have

  • Strong customer-facing communication skills
  • Ability to remain composed during escalations
  • Experience mentoring junior team members
  • Continuous improvement mindset
  • Solution-oriented approach

Key Requirements

  • Bachelor's Degree preferred
  • 5-7 years relevant work experience
  • Solid understanding of WAN/LAN connectivity

Work Rights

Not specified

Tailored Resume

Cover Letter