Not specified (potentially flexible based on company culture)
Itil expert/intermediate certification
6-8 years it experience
Bachelor's degree in cs or engineering
Airbus DS GEO SA is seeking a Service Delivery Manager for Partner Relations to enhance collaboration with external partners and drive digital transformation within the company. The ideal candidate will have extensive IT experience, particularly in partner-facing roles, and a strong grasp of service management principles
Job Summary
The role is critical for building and optimizing relationships with external partners to support Airbus's digital transformation.
You will be responsible for defining and monitoring partner performance against strict Service Level Agreements and Key Performance Indicators.
This position requires a passionate individual who can challenge current processes and establish innovative ways of service improvement.
Matching Summary
Match Score: 85
Airbus DS GEO SA is seeking a Service Delivery Manager for Partner Relations to enhance collaboration with external partners and drive digital transformation within the company. The ideal candidate will have extensive IT experience, particularly in partner-facing roles, and a strong grasp of service management principles.
Skills & Requirements
Must-have
ITIL Expert/Intermediate certification
6-8 years IT experience
Bachelor's degree in CS or Engineering
Partner-facing role experience
Service Level Agreement management
Nice-to-have
French language knowledge
Service Now platform understanding
SD Lifecycle and Architecture knowledge
Product Management background
Engineering or manufacturing technology experience
Key Requirements
Bachelor/Master Degree in Computer Science or related field
6-8 years of professional IT experience
ITIL Expert or Intermediate certification required