Job Summary

• The Client Support Professional provides high touch support to commercial clients, ensuring an exceptional customer experience, by serving as a liaison between internal contacts such as Loan Ops, Treasury Management and Deposit Operations.
• Key responsibilities include handling daily customer requests via phone and/or system, performing loan transactions, troubleshooting issues, onboarding new clients, and supporting Relationship Managers.
• Wintrust offers a competitive pay and bonus eligibility, a comprehensive benefit package including medical, dental, vision, life, a 401k plan with a generous company match, and tuition reimbursement.

Matching Summary

Salary

Base: $50,000-$65,000; Bonus/Equity: Annual bonus eligible; Benefits: Medical, Dental, Vision, Life, 401k with match, tuition reimbursement, and more

Skills & Requirements

Key Requirements

• Minimum 3 years banking experience
• Strong knowledge of account opening
• Commercial loan servicing preferred
• Exceptional customer service skills
• Strong verbal and written communication
• Knowledge of loan documents and banking standards
• High level of organization and time-management
• High school diploma required
• Bachelor’s degree preferred

Work Rights