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Thomson Reuters is seeking a Manager of Customer Success to lead a team focused on enhancing customer satisfaction, retention, and adoption within their tax solutions segment. The ideal candidate will have extensive experience in customer success within a SaaS environment, showcasing strong leadership, strategic vision, and data-driven decision-making skills.
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Job Summary
This role leads a team responsible for driving adoption, satisfaction, and retention across high-value and growth customer segments.
The company offers a hybrid work model with flexibility to work from anywhere for up to 8 weeks per year.
Employees receive comprehensive benefits including mental health days, tuition reimbursement, and access to an Employee Stock Purchase Plan.
Matching Summary
Match Score: 75
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Thomson Reuters is seeking a Manager of Customer Success to lead a team focused on enhancing customer satisfaction, retention, and adoption within their tax solutions segment. The ideal candidate will have extensive experience in customer success within a SaaS environment, showcasing strong leadership, strategic vision, and data-driven decision-making skills.
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