Senior, Desktop/end User Support Engineer

CarePlus Health Plans Inc

Nashville, TN, United States
Base: $80,900 - $110,300 py; bonus/equity: eligibl...
Hands-on technical support
Maintain office technology
Troubleshoot business meetings
This on-site role is responsible for delivering exceptional technical support to associates, ensuring a seamless technology experience within the office environment

Job Summary

  • This on-site role is responsible for delivering exceptional technical support to associates, ensuring a seamless technology experience within the office environment.
  • The successful candidate will maintain technology standards across the office, including conference rooms, networking, digital signage, shared devices, and more.
  • Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement savings plan, and time off.

Matching Summary

This on-site role is responsible for delivering exceptional technical support to associates, ensuring a seamless technology experience within the office environment.

Salary

Base: $80,900 - $110,300 per year; Bonus/Equity: Eligible for bonus incentive plan; Benefits: Medical, dental, vision, 401(k), time off, disability, life insurance

Skills & Requirements

Must-have

  • Hands-on technical support
  • Maintain office technology
  • Troubleshoot business meetings
  • Break/fix support for endpoints
  • Resolve complex technical problems

Nice-to-have

  • Polished communicator
  • Attention to detail and discretion
  • Self-motivated and independent
  • Passionate about improvement

Key Requirements

  • 5+ years of experience
  • Experience with escalated support requests
  • Proficiency in issue tracking tools
  • Understanding of departmental strategies

Work Rights

Not specified

Tailored Resume

Cover Letter