The role involves leading a team to ensure customers' basic issues are resolved quickly while meeting tool uptime performance expectations
Job Summary
The role involves leading a team to ensure customers' basic issues are resolved quickly while meeting tool uptime performance expectations.
Engineers must possess extensive experience troubleshooting ultra-high vacuum and high voltage systems within complex analysis tools like SEM and TEM.
Thermo Fisher Scientific values integrity, intensity, innovation, and involvement to accelerate research and solve complex scientific challenges globally.
Matching Summary
The role involves leading a team to ensure customers' basic issues are resolved quickly while meeting tool uptime performance expectations.
Salary
Not specified; Not specified; Not specified
Skills & Requirements
Must-have
10 years hands-on technical experience
Ultra-high vacuum system troubleshooting
High voltage system repair expertise
Electron microscopy (SEM/TEM/FIB) knowledge
Valid driver's license and passport
Ability to lift 50 lbs without assistance
Nice-to-have
Excellent interpersonal communication skills
Proven ability to lead service teams
Experience with MS DOS and Windows environments
Strong schematic interpretation skills
Customer application area variety exposure
Key Requirements
University degree or equivalent experience
Approximately 10 years hands-on technical experience