Supervisor, Document Compliance

Driveway

Dallas, TX, US
Base: $50,000-$75,000; bonus/equity: not specified...
Manage key performance indicators for contracting
Monitor dashboards and service level agreements
Recruit, hire, onboard, and train contract analysts
The Supervisor, Document Compliance serves as the key link between the Contract Analyst team and Driveway Operations Leadership to ensure best-in-class car buying experiences

Job Summary

  • The Supervisor, Document Compliance serves as the key link between the Contract Analyst team and Driveway Operations Leadership to ensure best-in-class car buying experiences.
  • This role is responsible for recruiting, hiring, onboarding, and developing a high-performance team of Contract Analysts while maintaining targeted results and Service Level Agreements.
  • The company offers competitive pay ranging from $50,000 to $75,000 along with comprehensive benefits including medical, dental, vision, 401(k), and employee stock purchase plans.

Matching Summary

The Supervisor, Document Compliance serves as the key link between the Contract Analyst team and Driveway Operations Leadership to ensure best-in-class car buying experiences.

Salary

Base: $50,000-$75,000; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, 401(k), Employee Stock Purchase Plan

Skills & Requirements

Must-have

  • Manage Key Performance Indicators for contracting
  • Monitor dashboards and service level agreements
  • Recruit, hire, onboard, and train Contract Analysts
  • Conduct regular coaching and performance management
  • Maintain relationships with Stores and Accounting Leadership
  • Execute system audits and call review for quality
  • Work in dealership systems like DMS and e-contracting

Nice-to-have

  • Strong attention to detail and critical thinking
  • Ability to think strategically and anticipate needs
  • Sense of urgency and active listening skills
  • Foster positive work environment encouraging growth
  • Communicate process improvement ideas to leadership
  • Apply HR policies and escalate issues appropriately
  • Collaborate across cross-functional departments

Key Requirements

  • 4+ years of related work experience preferred
  • Ability to solve basic math calculations
  • Experience with various dealership systems (DMS, DMV, e-contracting)

Work Rights

Not specified

Tailored Resume

Cover Letter