The Application Analyst II provides advanced support for clinical and business applications within the Managed Services division
Job Summary
The Application Analyst II provides advanced support for clinical and business applications within the Managed Services division.
Key responsibilities include responding to support requests, managing documentation, and maintaining vendor relationships.
The role involves planning and executing application upgrades, participating in projects, and gaining proficiency in hospital and physician office workflows.
Matching Summary
The Application Analyst II provides advanced support for clinical and business applications within the Managed Services division.
Skills & Requirements
Must-have
Epic Beacon application support
ITIL service management processes
application upgrades and patching
vendor relationship management
clinical and business workflows
Nice-to-have
independent work with escalation
team-oriented collaboration
customer service excellence
Key Requirements
Bachelor's degree or 8+ years industry experience
5 years healthcare IT application analyst experience