Client Service Representative

ConnectPay

Fairfield, CT, United States
Commensurate with experience; competitive benefits...
On-site
Review and process payroll across multiple states
Maintain meticulous attention to detail under deadline
Update and maintain crm system effectively
ConnectPay is seeking a Client Service Representative for its Fairfield, CT office, focusing on providing online payroll solutions and exceptional customer service. The ideal candidate will have excellent organizational and communication skills, with a strong client service orientation, though prior payroll experience is not strictly required

Job Summary

  • ConnectPay is a fast-growing private company providing online payroll solutions and technology-first innovation to small and mid-sized businesses.
  • This entry-level position involves reviewing payroll across multiple states, resolving discrepancies, and maintaining strict client confidentiality.
  • The role includes initiating ongoing client enrollment, education, and onboarding while handling inbound calls in a timely and friendly manner.

Matching Summary

Match Score: 75

ConnectPay is seeking a Client Service Representative for its Fairfield, CT office, focusing on providing online payroll solutions and exceptional customer service. The ideal candidate will have excellent organizational and communication skills, with a strong client service orientation, though prior payroll experience is not strictly required.

Salary

Commensurate with experience; Competitive benefits package including life, health, dental, vision insurance, 401(k), and tuition reimbursement

Skills & Requirements

Must-have

  • Review and process payroll across multiple states
  • Maintain meticulous attention to detail under deadline
  • Update and maintain CRM system effectively

Nice-to-have

  • Extraordinary attitude with client service orientation
  • Ability to prioritize information by analyzing critical issues
  • Act with professionalism and urgency in all tasks

Key Requirements

  • Associate's degree or equivalent
  • Ability to operate a 10-key with speed and accuracy
  • Knowledge of bookkeeping or payroll functions helpful

Work Rights

Not specified

Tailored Resume

Cover Letter