Patient Svcs Rep

Advocate Health

North Aurora, IL, United States
Base: $19.80 - $29.70; bonus/equity: not specified...
Patient registration in emr
Scheduling patient appointments
Answering multiple phone lines
Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person

Job Summary

  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person.
  • Ensures entry at time of service of billing information on the patient and payer and accurate follow-up on missing information.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Eligible

Skills & Requirements

Must-have

  • patient registration in EMR
  • scheduling patient appointments
  • answering multiple phone lines
  • resolving patient questions
  • verifying insurance eligibility
  • handling difficult customers

Nice-to-have

  • customer service setting experience
  • teamwork in high volume environment
  • maintaining patient confidentiality

Key Requirements

  • High school diploma or equivalent
  • One to two years related customer service experience
  • CRT/PC experience in a customer service setting

Work Rights

Not specified

Tailored Resume

Cover Letter