It Service Delivery Technician

Integer

Base wages; cash-based incentive program; comprehe...
Fully remote
Windows 10/11 support
Office 365 administration
Active directory user management
The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, mobile devices, and phones

Job Summary

  • The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, mobile devices, and phones.
  • Employees are immediately eligible to participate in the 401(k) plan with company matching contributions and receive a comprehensive benefits package.
  • The role requires adherence to FDA regulations, Quality Management Systems, and safety requirements while providing direct support to local and remote associates.

Matching Summary

The primary purpose of this position is to support and maintain all IT hardware and software including desktops, laptops, printers, mobile devices, and phones.

Salary

Base wages; Cash-based incentive program; Comprehensive benefits including medical, dental, vision, 401(k) match, and 80 hours holidays

Skills & Requirements

Must-have

  • Windows 10/11 support
  • Office 365 administration
  • Active Directory user management
  • Symantec End Point Protection
  • Network printer troubleshooting
  • Cisco IP desk phone support

Nice-to-have

  • Mac hardware and OS X support
  • Enterprise iOS device management
  • CAD and Solidworks familiarity
  • ERP and manufacturing experience
  • Strong interpersonal communication skills
  • Knowledge base documentation creation

Key Requirements

  • Associate's degree required
  • Bachelor's degree preferred
  • 0-3 years of IT support experience
  • MOS, MCTS, A+, ACMT, or ITIL V3 certifications preferred

Work Rights

Not specified

Tailored Resume

Cover Letter