Client Services Specialist, Avp

Deutsche Bank Group

Mumbai, India
Not specified; not specified; comprehensive hospit...
10-15 years banking industry experience
Kyc and anti-money laundering knowledge
Rbi and nsdl regulatory compliance
The role requires ensuring strict adherence to internal and external guidelines including KYC, Anti-Money Laundering, and audits by RBI and NSDL

Job Summary

  • The role requires ensuring strict adherence to internal and external guidelines including KYC, Anti-Money Laundering, and audits by RBI and NSDL.
  • Candidates will lead a team of Customer Service Executives while managing account opening forms, voucher management, and suspicious transaction reviews.
  • The company offers comprehensive benefits including gender-neutral parental leaves, 100% childcare reimbursement, and sponsorship for industry-relevant certifications.

Matching Summary

The role requires ensuring strict adherence to internal and external guidelines including KYC, Anti-Money Laundering, and audits by RBI and NSDL.

Salary

Not specified; Not specified; Comprehensive Hospitalization Insurance, Accident and Term life Insurance, Childcare assistance

Skills & Requirements

Must-have

  • 10-15 years banking industry experience
  • KYC and Anti-Money Laundering knowledge
  • RBI and NSDL regulatory compliance
  • Team leadership of Customer Service Executives
  • Customer complaint resolution within TAT

Nice-to-have

  • Strong interpersonal and leadership skills
  • Cross-sell environment creation
  • Mystery shopping audit preparation
  • Flexible benefits culture
  • Continuous learning mindset

Key Requirements

  • 10-15 years experience in Banking Industry
  • Knowledge of Banking processes and rules
  • Leadership ability with strong inter-personal skills

Work Rights

Not specified

Tailored Resume

Cover Letter