The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles
Job Summary
The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles.
The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner.
When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits.
Matching Summary
The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles.
Skills & Requirements
Must-have
Respond to internet inquiries
Generate service appointments
Utilize lead management tools
Work in a fast-paced environment
Provide highest customer satisfaction
Nice-to-have
Develop professionally
Team-based approach
Competitive compensation
Unparalleled benefits
Key Requirements
Excellent verbal and written communication skills
Strong MS Office Suite computer skills
Ability to work independently and as part of a team
Ability to work in call center environment
Strong organizational and time management skills
Ability to read and comprehend rules, regulations, policies and procedures