One Stop Coordinator For Campus Enrollment Services

The University of Texas at Austin

Austin, Texas, United States
Base: $43,000; bonus/equity: not specified; benefi...
Bachelor's degree required
One year customer service experience
Ability to work nights and weekends
The position serves as a central point of contact for students regarding financial aid, billing, academic records, and registration

Job Summary

  • The position serves as a central point of contact for students regarding financial aid, billing, academic records, and registration.
  • Coordinators must be cross-trained to assist undergraduate and graduate students through the entire student life-cycle lens.
  • The role requires resolving complex issues related to enrollment services while maintaining data integrity and confidentiality.

Matching Summary

The position serves as a central point of contact for students regarding financial aid, billing, academic records, and registration.

Salary

Base: $43,000; Bonus/Equity: Not specified; Benefits: TRS retirement plan eligibility

Skills & Requirements

Must-have

  • Bachelor's degree required
  • One year customer service experience
  • Ability to work nights and weekends
  • Proficiency with Microsoft Office applications
  • Strong problem-solving and communication skills

Nice-to-have

  • Experience in financial aid or registrar functions
  • Bilingual proficiency in Spanish or ASL
  • Knowledge of ServiceNow or InContact systems
  • Passion for improving student experience
  • Team-oriented collaborative mindset

Key Requirements

  • Bachelor's degree minimum
  • Minimum one year work experience
  • Eligible to work in United States
  • Background check required

Work Rights

Must be eligible to work in the United States on a full-time basis

Tailored Resume

Cover Letter