Patient Service Representative (psr) - Neurosurgery, Full-time (park Ridge)

Advocate Health

Park Ridge, US
Base: $19.80 - $29.70; bonus/equity: not specified...
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Patient appointment scheduling
Handling patient inquiries
Medical record management
** Advocate Health is seeking a full-time Patient Service Representative (PSR) for its Neurosurgery department in Park Ridge, US. The role involves providing high-quality patient services, handling billing information, and maintaining medical records, with a commitment to compassionate care in a supportive team environment. **

Job Summary

  • As a Patient Service Representative (PSR), you’ll play a vital role on the care team – supporting providers, connecting with patients, and helping ensure a seamless, compassionate experience every day.
  • Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 75

** Advocate Health is seeking a full-time Patient Service Representative (PSR) for its Neurosurgery department in Park Ridge, US. The role involves providing high-quality patient services, handling billing information, and maintaining medical records, with a commitment to compassionate care in a supportive team environment. **

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Patient appointment scheduling
  • Handling patient inquiries
  • Medical record management

Nice-to-have

  • Compassionate patient experience
  • Teamwork and collaboration
  • Advocating for patient needs

Key Requirements

  • High school diploma or equivalent
  • 1-2 years customer service experience
  • Experience handling difficult callers/customers/patients

Work Rights

Not specified

Tailored Resume

Cover Letter