Senior Assocaite, Product Management- Multi-tenant Platform Excellence (ecbr)

Capital One

McLean, VA, USA
Mclean, va: $111,200 - $126,900; new york, ny: $12...
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Multi-tenant platform governance
Platform controls lifecycle management
Root cause analysis (rca) for complex issues
** Capital One is seeking a Senior Associate in Product Management for its Multi-tenant Platform Excellence team, aimed at enhancing customer experiences through innovative technology solutions. The ideal candidate will possess analytical skills, experience in product management, and a passion for customer success. **

Job Summary

  • Product Management at Capital One is a vibrant craft focused on reimagining the status quo and driving innovative customer experiences through technology.
  • This role involves partnering with customers and Risk teams to identify and build new features that improve the customer experience, accuracy, and resilience of the eCBR multi-tenant platform.
  • Key responsibilities include delivering tools and dashboards to accelerate platform maturity, managing control lifecycles, and ensuring platform growth does not compromise stability.

Matching Summary

Match Score: 75

** Capital One is seeking a Senior Associate in Product Management for its Multi-tenant Platform Excellence team, aimed at enhancing customer experiences through innovative technology solutions. The ideal candidate will possess analytical skills, experience in product management, and a passion for customer success. **

Salary

McLean, VA: $111,200 - $126,900; New York, NY: $121,300 - $138,400; Bonus/Equity: Performance based incentive compensation; Benefits: Comprehensive, competitive, and inclusive set of health, financial and other benefits

Skills & Requirements

Must-have

  • Multi-tenant platform governance
  • Platform controls lifecycle management
  • Root Cause Analysis (RCA) for complex issues
  • Deliver horizontal platform capabilities
  • Customer empathy and stakeholder management

Nice-to-have

  • Intellectually curious and adaptable
  • Bias towards action and problem-solving
  • Passionate about customer needs
  • Team player with strong relationships

Key Requirements

  • Bachelor’s degree or military experience
  • 1 year product management experience
  • 1 year experience in product design, agile delivery, business analysis, data science, or software engineering
  • Bachelor’s degree in computer science or engineering (preferred)
  • 1+ years translating business strategy into digital products (preferred)
  • 1+ years working on core product platforms (preferred)
  • 1+ years as a product owner in agile development (preferred)

Work Rights

Not specified

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