Customer Cares Representative

Honda Cars Of Rockwall

Medford, OR, US
Base: $19.25-28.85ph; target starting pyy: $20-23p...
On-site
1+ years customer-facing experience
Microsoft office proficiency
Strong attention to detail
Honda Cars of Rockwall is seeking a Customer Cares Representative for their Medford, OR location. The role focuses on enhancing customer experiences by acting as a liaison between customers and dealerships, with an emphasis on communication, problem-solving, and administrative support

Job Summary

  • Serve as the key liaison between customers and dealership teams to resolve concerns efficiently and professionally.
  • Follow up with customers within 48 hours to ensure clear communication, progress updates, and resolution pathways.
  • Receive a comprehensive benefits package including medical, dental, vision, 401(k), and vehicle purchase discounts.

Matching Summary

Match Score: 85

Honda Cars of Rockwall is seeking a Customer Cares Representative for their Medford, OR location. The role focuses on enhancing customer experiences by acting as a liaison between customers and dealerships, with an emphasis on communication, problem-solving, and administrative support.

Salary

Base: $19.25-28.85/hr; Target starting pay: $20-23/hr; Benefits: Medical, Dental, Vision, PTO, 401(k)

Skills & Requirements

Must-have

  • 1+ years customer-facing experience
  • Microsoft Office proficiency
  • Strong attention to detail

Nice-to-have

  • Salesforce tracking experience
  • De-escalation and empathy skills
  • Cross-functional collaboration

Key Requirements

  • High school graduate or equivalent
  • Must be 18 years or older
  • Drug-free workplace compliance

Work Rights

Not specified

Tailored Resume

Cover Letter