Federal Reserve Financial Services Fednow Operations Center Senior Analyst

Federal Reserve Bank of St. Louis

Atlanta, US
**
24x7 support operations
Fednow service expertise
Troubleshooting production issues
** The Federal Reserve Bank of St. Louis is seeking a Senior Analyst for the FedNow Operations Center to support their new real-time payment service. The role involves overseeing operational activities, enhancing customer experience, and collaborating with cross-functional teams, primarily during second shift hours. **

Job Summary

  • This position is a unique opportunity to be part of a mission-critical Federal Reserve initiative that is transforming the payments landscape in the United States.
  • The FNOC Sr. Analyst will perform critical operational activities including monitoring, working with partner stakeholder teams to mitigate risks, support participant onboarding, and execute ongoing operational tasks for the FedNow Service.
  • Develop deep expertise of the FedNow Service & stay up to date on all the latest releases and development.

Matching Summary

Match Score: 75

** The Federal Reserve Bank of St. Louis is seeking a Senior Analyst for the FedNow Operations Center to support their new real-time payment service. The role involves overseeing operational activities, enhancing customer experience, and collaborating with cross-functional teams, primarily during second shift hours. **

Skills & Requirements

Must-have

  • 24x7 support operations
  • FedNow Service expertise
  • troubleshooting production issues
  • customer experience improvement
  • process standardization and automation

Nice-to-have

  • intellectual curiosity
  • high growth-mindset
  • order out of chaos

Key Requirements

  • Bachelor's degree with 5+ years relevant work experience or 10+ years relevant work experience
  • Experience working within 24*7 support operations
  • Ability to handle multiple competing priorities
  • Strong analytical and problem-solving skills

Work Rights

Not specified

Tailored Resume

Cover Letter