As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers
Job Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
You will have in-depth conversations with customers to support their overall banking needs including Home Loans, Business Banking, and Financial Advice.
The role requires completing Financial Health Checks to assess customer needs and providing options through education and demonstration of in-branch technology.
Matching Summary
As the public face of CommBank, you will deliver a seamless banking experience to over 10 million personal and small business customers.
Skills & Requirements
Must-have
Proven exceptional customer service experience
Ability to articulate financial terms clearly
Experience in Financial Services or Retail
Strong problem-solving skills
Commitment to risk-adverse culture
Nice-to-have
Genuine interest in building a career
Holistic approach to customer solutions
Willingness for occasional travel
Interest in improving financial wellbeing
Key Requirements
Proven experience in Financial Services, Retail, or Hospitality